If you’ve encountered any technical glitches in your ATT email, your first task is to check all starting from the login credentials to email settings. However, if you’ve no idea or having difficulties to fix the ATT not working, get through the following key techniques to troubleshoot the issue.
Key Techniques to Troubleshoot ATT Email Not Working
Step 1: Ensure that the internet connection you have is active. As if you don’t, you won't be able to access your email.
Step 2: Log out of the email account, and then sign back in.
Step 3: Confirm you haven’t been hacked. If your account is compromised, you are not allowed to access your account. So in such an instance, you need to recover your mail account as soon as possible.
Step 4: Verify that your browser accepts cookies. Then, clear your cookies and cache. You’ll get this from the settings of your browser’s Options menu.
Step 5: Disable browser extensions to see if they’re causing issues with email access.
Step 6: Enable Adobe Flash Player, and make sure it’s up to date.
Step 7: Check your firewall, antivirus, and anti-spyware settings. Sometimes, they conflict with the email program operating. So disable them one at a time and then access the email service again. But don’t forget to turn them back on once you find they’re not the reason behind the issue.
Step 8: Make sure you have the correct email client settings.
That’s all! If you’ve any issues – be it of ATT login problems, you can get in touch with our technical expert team straight away.
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