HP printer is one such printer known for its effective scanning and quality in printing of various types of documents in both black and color. However, some of its users are complaining about their HP printer not printing black. If it is the issue that you are encountering, then you need to follow the below troubleshooting steps in order to fix it.
So, let us get started!
Steps to Troubleshoot HP Printer
· First of all, you need to lift up the lid on your printer.
· Now, make the ink cartridges to stop in the middle and then take out the cartridges from the print head unit. And, lift lever on the right side.
· Then, take out the print head unit that cradles the ink cartridges
· Now, clean the print head with tap water and put it back in the printer. To do this, take off the bridge to make access easier and clean the print heads, make sure that the dried ink is taken off the print heads.
· Then wait for it to dry before putting back in the printer.
· Now, put the bridge back the same way it was taken off.
· Put the print head unit back in the printer after you have dried it out.
· Now, check if it works.
After following the above steps, your issue with your printer will be resolved.
Reach Us at Our Service
If you are still not able to fix the issue of the HP printer not printing black, you must call one of our executives and get all sorts of help. Our technical experts are available 24/7 in order to resolve all sorts of issues related to the HP printer.
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