TurboTax software is the best tool to maintain all your tax-related affairs. However, TurboTax not working issue sometimes bother users. Therefore, we have come up with the best methods to resolve the TurboTax-related problem quickly.
Resolve TurboTax Not Working Issue
Firstly, you need to make sure that poor internet connection is not the cause of the issue. Once you know your internet is working properly, follow the below-given methods to fix the problem.
Use the Right Windows Version
One of the major reasons why your TurboTax is not working can be the use of an unsupported Windows version. It is necessary for users to use the right Windows version, which is compatible with the TurboTax software. Thus, ensure the Windows operating system is updated and compatible.
Use Updated TurboTax Software
Along with Windows, your TurboTax software should also be updated. Your TurboTax software will not work properly if you are using the older version. So, make sure to use the latest TurboTax version.
Fix .Net Compatibility Issue
You already know that TurboTax runs on the .NET framework of Microsoft. The .NET incompatibility also leads to TurboTax software not working issue. Because of .NET incompatibility, your TurboTax software keeps on crashing every time you use it. So, check if it is the cause of your TurboTax issue and fix it as soon as possible.
Turn Off Antivirus
Security programs like antivirus installed on your system might be the reason why your TurboTax is not working. Thus, disable the antivirus software temporarily and check if your TurboTax has started working again.
Contact TurboTax
If none of the above-mentioned methods could help fix the issue, reach out to TurboTax customer service. If you are wondering how can I talk to a live person at TurboTax, then it is quite simple. Dial the customer service number 1-800-446-8848 and press 1. Then the US citizens can press 1 while Canadian citizens can press 2. Soon you will be connected to a live person.
So, these are the best method to fix the TurboTax not working issue. Hopefully, your TurboTax problem will get resolved soon!